Contacting Technical Support

Before contacting technical support, please do the following:

• View our On-Line Tutorials
• Consult the manual.
• Consult the Frequently Asked Questions section of the on-line help.

Most technical support questions can be answered from these sources.

If you still need to contact technical support please have the software version number and your customer ID available. If you are calling with configuration or installation problems please have the following information available:

• Software Version Number
• Database Engine Name and Version
• Servlet Container Name and Version
• Web Server Name and Version

you can reach Technical Support at:

EMail	tech@mhsoftware.com
Web	www.mhsoftware.com
Fax	+1 303 469 9679
Voice	+1 303 438 9585 8:30 AM - 5:00 PM Mountain Time Monday - Friday

Please allow 24 hours for response to EMail and Fax questions.